Frequently Asked Questions
Unfortunately, no, we cannot.
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All orders ship within 1-3 Business Days, unless the items are classified as PREORDER.
If so, you will see PREORDER in the item title.
Some orders with MANY fabrics may take a bit longer to cut and get shipped. 99% of your orders go out in 1-3 business days.
My order contains items that are Preorder and items that are in stock. Why haven't my in-stock items shipped?
All orders containing preorder items are held until every Preorder item has arrived. To ensure in stock are shipped immediate, please place separate orders.
Also, multiple Pre-order items that arrive in different months, should be ordered separately. For example, Tula Pink’s collection is coming in April and Libs Elliott’s in May and you want both.
If you order both at the same time, Tula’s will be held until Lib’s fabrics arrive.
Please place pre-order selections separately.
In each product listing, you will see clear information on when to expect fabrics to arrive.
These items are available to preorder and the arrival date is an estimation that is subject to change without notice.
We cannot guarantee ship dates, however, we can guarantee that we will ship your order within 48 hours of receiving the item.
Threaded Lines offers preorders on our upcoming collections.
You can find these fabric collections under our Coming Soon menu option.
Placing a preorder means you are reserving fabric by paying for a listing up-front, before Threaded Lines receives this fabric in our shop.
Since Threaded Lines does not have the fabric in hand at the time of the preorder, please understand that we will ship all preorder fabrics immediately upon receiving preorder fabrics.
The estimated date of arrival is clearly noted in each preorder listing.
Sometimes a manufacturer can experience delays or mis-shipments, and these situations are outside of our control.
If for any reason there is an issue with your preorder (ie delays, missing piece, etc), we will contact you immediately to make you aware of the situation, and proceed to find a reasonable solution.
Please know that all preorder sales are final.
Preorder sales cannot be canceled, altered, traded or combined with other orders.
We appreciate your understanding.
Please do not order IN STOCK items with your Preorder; place multiple orders if other items are needed ASAP.